Dear HR Directors of the UK, this blog is written for you.
As with every New Year’s resolution, I can’t promise to deliver everything that I say within this blog, but I can assure you that I will do my best. Hopefully, a few of you will be regular readers of my blogs by now, and it is your solemn duty to hold me to my word. No matter what 2017 throws Tucker Stone’s way, we will seek to delight you.
You see what I did there? I am holding my colleagues equally accountable. Cunning, huh? Well, these resolutions might as well be my company’s resolutions, because we work as one over here. Not that I have discussed these thoughts with my colleagues, but I’m sure they’ll get around to reading them!
So, here goes, here are the resolutions at the front of my mind, the ones I have been thinking about all year, my work equivalent of not eating too many chocolate biscuits:
I promise to listen 30% more. In HR, there are no simple answers to most questions, and it is when you pause to give the speaker time to elaborate that we reach the heart of the matter. I always have many more things that I would like to understand, but I would rather have a deep understanding of a few aspects than a superficial understanding of everything. I hope that I am a good listener, but it is an art that can always be improved.
I’ll accept that HR Recruitment is an imperfect science. So much of HR is about measurement these days, but I see it as a crucial part of my role to consider someone’s potential as well as their performance. I need to trust in my gut feelings, and I won’t be scared to support someone because of what I believe that they can achieve. My clients are hiring me to make a judgement call, and that cannot be exclusively based on cold, hard facts.
I won’t let people down gently. Listen, I’m a nice guy at heart, but it doesn’t do them any good if I sugar coat some feedback as to why they didn’t get a certain job. In any job hunt, people need every bit of possible information to help them chart their course, and feedback from clients can often help them refine their direction. It isn’t always easy giving such feedback, and it takes time to explain properly, but it is an investment in my relationships that I am committed to making.
I’ll read more HR-related books. Sometimes I feel constrained by the particular searches that I am carrying out in terms of improving my generalist HR knowledge. I enjoy thinking about various situations, and there is nothing better to stimulate the imagination than reading a good book. In tandem with chatting to all the fascinating candidates, I would see this as a great way of improving my level of expertise.
As with most resolutions, I suppose that all of these things come down to allowing enough time for them. I care very much about what I do, and in 2017 I promise that I will dedicate more of my time to making these things happen.